ArcSoft TotalMedia HDCam questions & answers

Powerful program combining media management and video editing capabilities
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Question by rares
151 views
May 6, 2019

hi tehre, looks like the arcsoft media hd cam software came on my 3D camera is corrupted.


please let me know how can i find a version of it...

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Question by Guest
286 views
March 27, 2015

Is there an app available for Android, so that I can view my recordings whilst on holiday? I would not like to get home and find everything is blank.

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Answer by Alex Urbach

If you want a generic application, then I recommend downloading MX Player. It's an all around video player for Android that allows you to open various files. You can download it through Google Play application page or through the web. Unfortunately, no ArcSoft application is developed for Android. I have looked on the Play Store and there was no information available.

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Question by fabio
626 views
December 21, 2014

I have sold a ViewSonic 3D videocamera in which the ArcSoft TotalMedia HDCam software is provided. When I install this software, it appears an error message who indicate that the installing file is corrupted. How can I fix this problem? Where can I find a right working file for a correct installation software?

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Answer by Sean Hill

There is information about the software, but it doesn't appear to be available from downloading. In this case, the only thing you can do is to contact the ArcSoft company and obtain a demo or a trial.


Use the following support page: http://www.arcsoft.com/corporate/contact.html

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Question by H.Linnemann
356 views
August 29, 2011

I try to use ArcSoft TotalMedia HDCam, but I have problems merging video-clips. If I make a clip and I want to save it on the (N:) > Video folder on the computer, the software is not saving the clip. What can I do in this case?

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Answer by Dan Angel

In order to fix the problem, go to Start > Control Panel > Uninstall a program, select the ArcSoft TotalMedia HDCam software form the list and press Uninstall. Reboot the computer, run CCleaner to make sure that there are no leftover registry keys in your system and install the software again. If you still can't save the video, try using another video editor from Software Informer database.


Note: You can try also saving the video in ArcSoft TotalMedia HDCam default location by pressing Ctrl + S key combination. After that, you can move the file using Cut and Paste.

Stephen Prastman
Answer by Stephen Prastman

You can drag and drop the files to a folder that you'll need to create on desktop. Typically the videos are already stored on your hard drive. Use the F3 then type the name of one video and you should be able to find them easily, but the drag and drop procedure will work as well. It's the simplest and the most convenient procedure.

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